Ford NZ hails dealer teams
Ford New Zealand has unveiled the winners of its annual President’s Awards, which recognises the achievements of its dealers and puts a particular emphasis on those who deliver a “positive customer experience”.
The five recipients of the special prize for 2023 were Andrew Collett at Fairview Motors, Hamilton, John Hutchinson of Team Hutchinson Ford, Christchurch, Paul McKendry from McKendry Ford, Blenheim, Nathan Abernethy, of Regional Ford, Gore, and Peter Gluyas at Gluyas Ford, Ashburton.
Simon Rutherford, managing director of Ford NZ, congratulated the winners during a gala dinner hosted at the Fiji Marriott Resort in Momi Bay Fiji. The event was attended by Ford dealer principals, their partners and members of the blue oval’s NZ team.
“Ensuring a positive customer experience at every stage of ownership is our priority and these dealerships have shined in all those areas,” explains Rutherford.
“2023 was a very challenging year for everyone and to win this award has taken an incredible amount of dedication and commitment by the dealer teams.”
The largest weighting for the President’s Award criteria is the Ford customer experience as measured by satisfaction scores provided by consumers and the marque works closely with its dealerships to improve all aspects of this area.
Jerry Delaney, Ford NZ sales director, adds: “Whether it’s a brand-new customer, new to the Ford brand or a returning dyed-in-blue Ford fan, our aim is for a fantastic customer experience at every point of the relationship.
“The dealerships and their teams provide great examples of what you can do to make customers’ time with Ford the best it can be. We’re excited to recognise their efforts with these prestigious awards.”
