Dealership defends retailer crown

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Archibald and Shorter Greenlane employees are all smiles after retaining the supreme award  

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Staff from Archibalds Christchurch celebrate winning the Jaguar retailer of the year prize  

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Duncan and Ebbett Hamilton collected the Land Rover retailer of the year award  

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Bayswater European won the Jaguar Land Rover marketing award  

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A successful night for Archibald and Shorter Greenlane included winning the excellence award for parts  

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Bridgman Street Panelbeaters came away with the bodyshop award  

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Archibald and Shorter North Shore triumphed in the service category  

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The approved pre-owned award went to Archibald and Shorter Greenlane   

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Duncan and Ebbett Hamilton scooped the gong for new car sales  

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Kiwi driver Simon Evans shows off the prize he won for being the Jaguar I-Pace e Trophy champion in 2020   

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The 2020/2021 JLR Retailer Excellence Awards turned on the style in Auckland  

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The Jaguar retailer of the year gong went to Archibalds Christchurch  

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Lee Small, dealer principal of Archibald and Shorter Greenlane, addresses the audience  

Archibald and Shorter Greenlane have won the Jaguar Land Rover (JLR) supreme retailer of the year award for the third time in succession. 

The Auckland dealership picked up the top gong during the 2020/2021 JLR Retailer Excellence Awards held in Auckland on May 1.

It also scooped the awards for excellence in the parts and approved pre-owned categories. 

Lee Small, dealer principal, says: “My team and I are over the moon to receive the supreme retailer of the year award for the third year in a row. 

“Winning these awards in what has been a difficult year, to say the least, is a reflection of my team’s hard work, flexibility and commitment to our customers.”

Steve Kenchington, general manager of JLR New Zealand, describes 2020 as a “rollercoaster of a year”.

“With stock delays and shortages our teams still managed to pull through and achieve tremendous results, including a record sales month in July 2020,” he explains. 

“With the launch of new Defender and new F-PACE our retailers have taken these brands from strength to strength and we look forward to what 2021 has in store. 

“The Greenlane team is a credit to the retail network we support – their commitment to the continuous development of the customer experience in their retail environment has raised the bar.” 

Other notable winners from the annual event were Archibalds Christchurch, which won the Jaguar retailer of the year award, and Duncan and Ebbett Hamilton, which collected two prizes including Land Rover retailer of the year.

Award winners 

Jaguar Land Rover (JLR) marketing award: Bayswater European 

JLR business manager award: Archibald and Shorter North Shore 

JLR parts award: Archibald and Shorter Greenlane 

JLR bodyshop award: Bridgman Street Panelbeaters

JLR service award: Archibald and Shorter North Shore 

JLR approved pre-owned award: Archibald and Shorter Greenlane 

JLR new car sales award: Duncan and Ebbett Hamilton 

Jaguar retailer of the year: Archibalds Christchurch 

Land Rover retailer of the year: Duncan and Ebbett Hamilton 

JLR supreme retailer of the year: Archibald and Shorter Greenlane