THE TRUSTED VOICE OF THE
NZ AUTO INDUSTRY FOR 40 YEARS

Turners wins most trusted used car dealership crown

Annual survey of New Zealand consumers also delivers wins for Toyota and AA Insurance.
Posted on 28 April, 2020
Turners wins most trusted used car dealership crown

Turners, Toyota and the AA are among the nation’s most trusted brands, according to a new Reader’s Digest survey.

Turners Cars won the 2020 used car dealership category in the annual list, with Enterprise Motor Group and AutoSelect highly commended.

The Toyota brand enjoyed plenty of success after being named the fourth most trusted brand overall and taking out the cars section ahead of Honda and Nissan. It also scooped the manufacturer certified used car sales title with Toyota Signature Class.

Meanwhile, AA Insurance won the general insurance category for the 10th time and Bridgestone clinched the crown in the tyres section for the fourth straight year.

The Reader’s Digest survey quizzed 1,601 New Zealanders, who were asked to select three of their most trusted brands across 69 categories of products and services and give them a rating from one to 10.

Chocolate brand Whittaker’s was voted the most trusted brand, claiming the overall title for the ninth consecutive year. It was followed in the survey, which is in its 21st year, by Mitre 10 and Resene.

Reader’s Digest Australasian editor-in-chief Louise Waterson says being considered trustworthy comes with responsibilities and involves a commitment by companies to fulfil promises made to the consumer.

Trusted brands 2020

Car care products: Winner – Turtle Wax, highly commended – CRC, Armor All

Car rental companies: Winner – Avis, highly commended – Hertz, Budget

Cars: Winner – Toyota, highly commended – Honda, Nissan

General insurance: Winner – AA Insurance, highly commended – AMI, State

Life insurance: Winner – AA Life, highly commended – Southern Cross Life Insurance, AMP

Manufacturer certified used car sales: Winner – Toyota Signature Class, highly commended – Mercedes-Benz Certified, Honda

Tyres: Winner – Bridgestone, highly commended – Firestone, Michelin

Used vehicle dealerships: Winner – Turners Cars, highly commended – Enterprise Motor Group, AutoSelect

For the full list of winners, click here.