‘Transforming’ business systems

MTF Finance has appointed Dan Wilkinson as its chief technology officer.

Chris Lamers, chief executive officer, says the company has strong growth aspirations and to achieve these it needs to “transform” its systems. 

“Technology isn’t all about automation and reducing costs,” he explains. “Rather, our core focus is on human interaction and how we make borrowing simpler and more transparent.

“Dan’s knowledge and skills mean he’s not just about using technology to create efficiency, but is about creating great customer experiences as well. 

“MTF Finance’s business model of 50 locally owned franchises and a large dealer network means we need to provide tools not just to customers, but also our franchises and dealers to make their jobs easier. Our focus on technology solutions allows them to spend more time helping customers.”

Wilkinson, pictured, was attracted to the role because the company is a “terrific New Zealand business with massive potential” .

“I have a real passion for working with organisations that put the customer front and centre, and the MTF Finance team feels the same,” he adds. 

His career has been focused on leading customer-led and technology-driven transformations across a range of industries here and in the UK. 

Wilkinson joins MTF Finance following 13 years of executive leadership in the New Zealand financial-services sector with a track record of delivery with AA Insurance, Suncorp and Fidelity Life.