THE TRUSTED VOICE OF NZ’s
AUTOMOTIVE INDUSTRY SINCE 1984

Courier companies fined

Businesses penalised for cartel conduct as regulator cracks down.
Posted on 18 March, 2026
Courier companies fined

An investigation by the Commerce Commission has resulted in courier companies Aramex and GoSweetSpot (GSS) being penalised $700,000 and $525,000 respectively for engaging in cartel conduct.

In addition, nine courier businesses will soon be issued with warnings for activities the regulator believes likely constitutes breaching the Commerce Act.

The penalties against Aramex and GSS follow separate hearings at the High Court at Auckland. The two companies did not enter into the agreements containing cartel provisions with each other.

“The courier industry plays a critical strategic role in New Zealand’s economy, given the importance of transport for the movement of goods,” says Dr John Small, who chairs the commission.

“However, the freight and courier sector has been an area of ongoing concern and focus for us, with the commission taking five court cases in the past 15 years. We expect these penalties and warnings to bring about a change of behaviour in the sector.”

Last year, Aramex admitted to entering into and giving effect to a contractual arrangement that allocated customers and fixed prices between itself and another competitor in the courier services market.

Separately, GSS admitted to entering and giving effect to contractual arrangements that allocated customers between itself and another competitor in the market.

Small says it is vital the courier sector remains highly competitive and free of these behind-closed-doors agreements, which ultimately hurt consumers.

“Stamping out cartel conduct is an enforcement priority for the commission,” he adds. “This outcome sends a strong message that it will not be tolerated. Companies engaging in cartel conduct should expect to be on the receiving end of enforcement action.”

Aramex is a carrier that provides courier transport services to customers, while GSS is a reseller that brokers courier transportation services to customers. 

Both contractual arrangements at issue were negotiated in the context of reseller-carrier arrangements. The commission and each of the parties agreed settlements to resolve the proceedings prior to the penalty hearings.