Action on MVR access
The NZTA is undertaking compliance action against parties with authorised access to names and addresses on the motor-vehicle register (MVR).
The agency has been targeting those under section 241 of the Land Transport Act (LTA) who are non-compliant and is suspending access when appropriate.
It has been engaging with industry organisations over the past six months in relation to businesses’ non-compliance with their 2024 annual reporting requirements for authorised access.
On May 30, 2025, the NZTA contacted industry-body members that had not submitted any form of report for 2024 to give them a final opportunity to complete a compliance declaration form.
They were informed they needed to complete these forms by June 16 to avoid having their access suspended.
In accordance with section 241(6) of the LTA, the NZTA says it’s suspending the authorisations of those parties that did not complete declaration forms by the deadline of July 21.
What users need to do
“As outlined in the terms and conditions of your authorisation, your responsibility is to ensure that personal information from the MVR is not obtained for, or released to, any party who is not authorised to receive it,” adds the NZTA.
“How you do this will depend on the type of systems you have in place to match your customer details to the latest authorisation list.”
The agency has called for businesses to provide by return email by the close of business on July 28 – the following:
• Confirmation that they have received a message about this emailed to them and that they have taken the necessary steps to ensure access to personal information is removed to parties no longer on the authorisation list.
Include the method used to do this. For example, if back-end systems automatically check against the list at the point of each plate enquiry, or if you have manually reviewed customers’ accounts and removed access to personal information.
• Supply the legal company name and NZBN of each authorised company that uses the portal and a list of any companies with removed access based on an updated list emailed out.
The NZTA adds: “There are likely to be more changes to the authorisation list than usual as those who are suspended may apply to have their authorisation reinstated. The authorisation list will remain your reference as the source of truth for who holds an authorisation.”
