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Top honours for service

Giltrap Newmarket and Penrose sees off 30 other Holden service centres to secure first place. PLUS – gallery
Posted on 19 April, 2023
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Giltrap Newmarket and Penrose came top in the GM New Zealand legends programme  
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Robertson Prestige in Palmerston North was named runner-up  
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All the award winners from the recent celebration  

The winners of GM New Zealand’s legends programme have been announced at an awards presentation in Auckland.

Giltrap Newmarket and Penrose, which came first, and runner-up Robertson Prestige in Palmerston North beat 29 other Holden service centres to claim glory.

“It’s important to celebrate success and this was a great opportunity to get the Holden service centre network together and recognise the supreme-award winners,” says Stephen Matthews, general manager of after-sales for GM NZ.

“These two dealerships ranked consistently high in measures across all facets of the business.”

Criteria for judging includes parts sales, service, customer satisfaction, facility standards and commitment to technical training through to administration considerations.

“It means that each area of a dealership contributes to the overall result, so it takes a real team effort to secure victory in the programme,” adds Matthews. “I’d like to acknowledge the winners, and thank service centres around the country for their ongoing support and dedication to our customers.”

Full 2022 results

Winner: Giltrap Newmarket and Penrose. Ravind Perumal, service manager at Giltrap Penrose, Javed Soyab, service manager at Giltrap Newmarket, Scott Mckeown, parts manager at Giltrap Penrose.

Runner-up: Robertson Prestige. Peter Shaw, after-sales manager, and Paul Spargo, parts manager.