Online threat for dealers

Police are investigating after Auxo, an automotive software business, has fallen victim to an apparent cyberattack by offshore hackers. 

The company is also looking into the incident and says New Zealand Police, New Zealand's Computer Emergency Response Team (CERT NZ), and the Office of the Privacy Commissioner have been notified. 

Auxo adds it has contacted all customers known to be impacted by the attack about the issue and urgent additional steps have been taken to secure relevant systems.

The company provides software for the automotive industry, including dealers and workshops, with the SAM, Orion, Synergy and Autoline products among its offerings. 

David Murdoch, chief executive officer, says Auxo staff have been working around the clock since learning of the hacking issue.

“We want to assure our customers that we always take the security of their information extremely seriously,” he explains.

“We will spare no effort in protecting them, and sincerely hope the perpetrators are caught. “We will work with all authorities and agencies on this matter.”

He notes that as the matter is the subject of a police investigation, Auxo cannot comment further at this time. 

Auxo customers with questions about the cyberattack can contact the company by email: comms@auxosoftware.com.