After-care goes ‘premium’

Lexus Service Protect has been officially launched and is now available across the marque’s dealer network. 

The premium after-care benefit provides eligible owners with a 15,000km or one-year warranty, whichever comes first, every time they service their vehicle at an authorised dealership or service agent.

“Lexus Service Protect is our way of extending that sense of confidence by offering owners the peace of mind they deserve with every drive,” says Michelle Povey, assistant vice-president of after-sales operations.

Available for any Lexus under 10 years old and with fewer than 150,000km on the clock, Lexus Service Protect provides an extended warranty covering unforeseen mechanical and electrical breakdowns, including hybrid system and hybrid battery components.

The benefit also includes 24/7 roadside assistance, zero excess on approved claims, and access to accommodation or a rental car if a breakdown occurs more than 50km from home and cannot be resolved within 24 hours.

This protection is fully transferable if consumers sell their vehicle, enhancing resale appeal for buyers and sellers.

Whether a Lexus is new, pre-owned or imported it may be eligible provided it meets the criteria and passes an inspection if not currently covered by a warranty from the marque. All servicing is completed by Lexus-trained technicians using genuine parts and approved fluids.