Two years up for Provident

Provident Insurance started trading two years ago on September 1, 2013. Steve Owens, chief executive officer, looks back and reviews what the company has achieved. “Everyone in the motor industry will recall that first year in business – the dream, planning, execution of the plan, and the long hours and hard work. One thing I’ve learned in my years in this business is the only place ‘success’ comes before ‘work’ is in the dictionary. There is no substitute for hard work. “Over this time, we’ve gathered together a team of people, competent, committed and passionate about our business, developed an online policy-generation system, and presented finance and insurance training seminars every three months with courses being held in Auckland, Christchurch and Invercargill. “We have also provided products, systems and services to more than 300 motor-vehicle traders and delivered innovation in the form of MyCarInfo – our mobile phone app, PICAL – our quick-quote loan calculator and three-year motor-vehicle insurance. “It doesn’t stop there. Our purpose is to achieve a market-leading position in our industry by delivering excellence, expertise and high standards of customer service. “When we launched Provident Insurance, we did so with a desire to differentiate ourselves by being a company that’s easy to do business with,is passionate about our customers and the support we provide,provides competitive advantage, andis committed to improvement. “We are grateful for the support of the trade to date, and assure you of our ongoing commitment to delivering excellence and innovation in products, systems and services.”